Terms of service

TERMS OF SERVICE

Last updated: April 2026

By accessing or purchasing from shopcaeloria.co.za ("the Store"), you agree to be bound by these Terms of Service. Please read them carefully.

1. General These terms apply to all visitors, customers, and users of the Store. Caeloria reserves the right to update these terms at any time. Continued use of the Store constitutes acceptance of any changes.

2. Products All products are subject to availability. We reserve the right to discontinue any product at any time. Product images are for illustrative purposes and may vary slightly from the actual item.

3. Pricing All prices are listed in South African Rand (ZAR) and are inclusive of VAT where applicable. We reserve the right to change prices without notice.

4. Orders & Payment By placing an order, you confirm that all information provided is accurate. We reserve the right to cancel or refuse any order at our discretion. Payment must be received in full before an order is processed.

5. Shipping & Delivery Orders are fulfilled via our supplier network and shipped internationally. Estimated delivery times are 7–15 business days. Caeloria is not liable for delays caused by customs, courier services, or circumstances beyond our control.

6. Returns & Refunds Please refer to our Refund Policy for full details on returns, exchanges, and refunds.

7. Intellectual Property All content on this Store — including images, logos, text, and branding — is the property of Caeloria and may not be reproduced without written permission.

8. Limitation of Liability Caeloria shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Store.

9. Governing Law These terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of South African courts.

10. Contact For any queries, contact us at support@caeloria.com.